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Beschrijving

As a company operating in the advertising sector for over ten years, we can boast an extremely professional graphic team.

Concerned about your satisfaction, we prepare projects with unlimited corrections, which guarantees satisfaction with the final result.

To prepare the project, please place an order for the chosen service and send the materials along with the guidelines, which you can attach in the remarks section during the ordering process or send by email to the address visible in the page header. If the large file size prevents sending by email, you can use any external file transfer system (e.g., WeTransfer). If the final product order has not yet been placed, please also send information regarding the system to which the order relates.

Notes:

  • Please send logos preferably in vector formats - such as: ".eps", ".svg", ".ai", ".pdf" or as a last resort ".cdr";
  • The ".pdf" format may, but does not necessarily have to, consist of vector elements, so it is advisable to check the file before sending;
  • For some products, even without a vector logo, it is possible to use a high-resolution raster logo;
  • Photos sent as well as other additional materials must have a resolution appropriate to the format of the ordered product - after receipt, they will be qualitatively checked and in case of problems, you will be informed of the need to use other graphics;
  • If you have examples of similar products on which we should base our work, please also send them - sketches and any other additional information facilitating understanding of the client's expectations are also welcome.

The waiting time for sending the first project preview for client approval is usually 1 to 2 business days from the receipt of all necessary materials and payment of design fees. For some products, especially during periods of high workload in the graphic department, this time may be slightly extended.

Productkenmerken

FAQ

Hoe lang duurt de levering?

De verzendtijd van elk product staat op de productpagina. Binnen de Europese Unie worden pakketten per koerier in 3–7 werkdagen bezorgd.

Wat kost de verzending?

De verzendkosten hangen af van de formaatgroepen van de producten in je winkelwagen en worden vóór het bestellen getoond. We werken met DHL, DPD en UPS.

Kunnen jullie het ontwerp maken?

Ja. Bij veel producten kun je het grafisch ontwerp als optie toevoegen. Drukklare bestanden stuur je na de bestelling naar [email protected] — bestanden groter dan 20 MB via WeTransfer.

Welke betaalmethoden zijn er?

Bankoverschrijving / proforma-factuur. Alle beschikbare methoden zie je bij het afrekenen.

Ontvang ik een factuur met btw?

Ja. Kies bij het afrekenen het klanttype ‘Bedrijf’ of ‘Instelling’ en vul je btw-nummer in — de factuur wordt op de bestelgegevens opgemaakt.

Geen antwoord gevonden? Bel of schrijf ons: +48 731 89 15 55 · [email protected]

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4,9 / 5 · 373 reviews

  • Joanna Szwant22 mei 2026

    ★★★★★

    I'm satisfied with the collaboration; the ordered product – a wall – was delivered expedited. What could be improved is the ability to contact the company outside of office hours (i.e., after 5:00 PM), for example, extending the chat support into the…

  • Mateusz Marszałek18 nov 2025

    ★★★★★

    I've used Retio's services many times. Delivery is always on time, the workmanship is top-notch, and the communication and advice are impeccable. I highly recommend working with Retio!

  • Ewa6 jun 2025

    ★★★★★

    Super

  • Yvonne Heichel2 okt 2023

    ★★★★★

    Really nice contact and great product for an awesome price! Would definitely buy there again! Highly recommendation!!!